Shopping from the new Cat Stand

[cidermark]

While I was waiting for kick-off on Friday night I noticed the advert for the commemorative merchandising in the match programme. However, when I managed to locate the 'trellis-table' shop on the upper concourse, the bloke behind it told me that they didn't have any (not sure if they had sold out or just never had any on the stall) and that I should go to the shop.

Fair enough except that the steward told me that there was no access from the Cat stand (presumably just the upper tier) to the shop .

How are we supposed to get to the shop?

Also, when I spoke to the staff in the shop on Saturday morning to find out if there was any stock left over - I was told that they had sold out but might be ordering some more and that it would probably only be sold through the online store.
Perhaps the shop should have a period of, say, a month to gather preorders so they can gauge how many shirts/pin badges/scarves/DVD's/etc they need to order so as to prevent any disappointed fans (again).